Legal
Sub-processors
The third parties Nead, LLC (ROI.me) uses to process personal data, what each does, and where. This list is Annex 3 of our Data Processing Addendum.
Last updated September 28, 2026
| Sub-processor | Purpose | Data | Location |
|---|---|---|---|
| Hetzner Online GmbH | Cloud infrastructure: application servers, databases and job queues | Customer Data and account data | European Union and United States |
| Cloudflare, Inc. | Content delivery, DNS, network security, and object storage for creative assets (R2) | Customer Data and account data | United States and global edge network |
| OpenAI, L.L.C. | AI models for brand analysis, creative generation, scoring and ROI Agent | Customer Data | United States |
| Anthropic, PBC | AI models for brand analysis, creative writing and ROI Agent | Customer Data | United States |
| fal (Features & Labels, Inc.) | AI image and video generation | Customer Data | United States |
| ElevenLabs | AI voice generation for video ads | Customer Data | United States |
| HeyGen | AI avatar video generation | Customer Data | United States |
| Stripe, Inc. | Subscription billing and payment processing | Account data | United States |
| Twilio SendGrid | Delivery of messages sent through our website contact form | Account data | United States |
| Resend | Transactional email | Account data | United States |
| erp.io | Single sign-on for the application, and the website chat assistant (Phony) | Account data | United States |
Changes
We give at least 30 days' notice before a new sub-processor starts processing Customer Data, by updating this page and notifying account owners. Customers may object as described in the Data Processing Addendum. Advertising networks, CRMs and other services a customer connects are not sub-processors: the customer directs us to send data to them.
Questions: [email protected]